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Ticketing and pricing

TimbaTicket lets you create as many ticket types as an event needs, each with its own price. The price buyers see depends on the event's fee policy: the platform fee is either absorbed into your proceeds or passed through as a per-ticket addition.

Creating ticket types​

In an event's Tickets tab you add ticket types (General Admission, Early Bird, VIP, …), each with a price. Buyers pick a type, a quantity (capped at remaining capacity) and any discount code at checkout.

How the platform fee works​

Every ticket carries a platform fee that is charged as a Square Application Fee — Square splits the payment at the till: the fee goes to TimbaTicket, the rest goes to your Square account.

The fee is per ticket and depends on your plan:

PlanPlatform fee per ticket
Free (Start)£0.60
Grow£0.45
Pro£0.35
Trial£0.60 (same as Free)

Plan prices themselves are in Plans & pricing.

Absorbed vs passed-through fees​

Every event/account has a fee policy:

  • Absorbed — the buyer pays exactly the ticket price; the platform fee comes out of your proceeds.
  • Passed through — the per-ticket fee is added to the buyer's price at checkout, so buyers see ticket price + fee.

The effective policy is the event's override, else the account default, else absorbed.

A note on pricing display today​

TimbaTicket is in closed beta. The marketing site's pricing section and the dashboard's upgrade buttons are currently switched off (SHOW_PRICING = false, SHOW_UPGRADE_BUTTONS = false), so you won't see published prices on the public marketing site — but the plan structure above is what's implemented.

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