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Booking confirmation and your tickets

When a buyer completes checkout, they see the Booking Confirmed page and the same confirmation is emailed to them, including the QR code used for entry at the door.

What happens after checkout​

  1. The buyer pays in the checkout modal.
  2. They land on the Booking Confirmed page.
  3. A confirmation email with the QR ticket is sent to the address they entered.

Using your ticket​

At the door, show the QR from the email on your phone. The organiser scans it with the check-in screen (see Check-in at the door).

If the email hasn't arrived​

Check spam/junk first. If it's missing, contact the organiser — they can resend the confirmation from the order in the dashboard (Orders → the order → resend confirmation). See Troubleshooting.

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