Contact support
Pick the topic that best matches your question and we will route it to the right team — your email gets pre-filled with the topic so you can just press send.
Going to an event? Questions about a specific event (timings, refunds, your tickets) go to the organiser of that event — their support email is in your booking confirmation.
1. What is your question about?
No topic selected yet — that is fine too.
2. Send us an email
Compose email to supportPrefer not to use mail? Write to support@timbaticket.com directly.
Response time
We reply by email as soon as we can.
Plan-based channels (chat/phone) are coming later — see the release notes.
Check if it's us, not you
Something broken? Check the system status for known outages, or the troubleshooting checklist before emailing — it may already be answered.