Skip to main content

A–Z terms

An alphabetical list of every term used in TimbaTicket documentation. For how terms relate to each other, see The TimbaTicket dictionary.

A​

  • Absorbed fee — fee policy where the buyer pays exactly the ticket price and the platform fee comes out of the organiser's proceeds. See Plans & pricing.
  • Admitted — check-in result: the guest was scanned and allowed in. See Check-in.
  • Application fee — Square's mechanism TimbaTicket uses to take its per-ticket fee at the payment level; the rest goes to the organiser's Square account. See Square payments.
  • Auto-apply link — a URL that automatically applies a discount at checkout, no code to type. See Discount codes.
  • Already used — check-in result: the QR code was scanned before; the guest was already admitted. See Check-in.

C​

  • Combined finances — read-only dashboard view summing revenue, tickets sold and organisation count across all organisations you belong to. It does not split money.
  • Complimentary — order payment status for free tickets. See Orders & attendees.
  • CRM — Customer Relationship Management. See CRM & customers.

D​

  • Discount code — a typed code that reduces the price at checkout (e.g. "EARLYBIRD20"). See Discount codes.
  • Door staff — per-event check-in access (scoped to one event), not a standing team seat. See Check-in.
  • Draft — an event still being built; not public. See Event lifecycle.

F​

  • Fee policy — whether the platform fee is absorbed by the organiser or passed through to the buyer. See Plans & pricing.

G​

  • Guest list — pre-authorises specific names for entry at the door, separate from ticket types. See Guest lists.
  • Grow — mid plan: £29/month + £0.45 per ticket; 3 seats. See Plans & pricing.

I​

  • Invalid — check-in result: the QR code is not recognised (wrong event, fake code, or corrupted scan). See Check-in.

M​

  • Manager — role that runs events day-to-day, sees financial and sales reports; cannot refund. See Roles & permissions.

O​

  • Order — the record of a purchase. One order can contain many tickets. See Orders & attendees.
  • Override admitted — check-in result: a manager overrode a failed scan and admitted the guest anyway. Only Owner and Manager can do this. See Check-in.
  • Owner — top role; can do everything including refunds and payment setup. See Roles & permissions.

P​

  • Passed-through fee — fee policy where the per-ticket fee is added to the buyer's price. See Plans & pricing.
  • Pending approval — event state after the organiser asks to publish, before going public. See Event lifecycle.
  • Per-ticket fee — the platform fee charged on every ticket: £0.60 (Start), £0.45 (Grow), £0.35 (Pro). See Plans & pricing.
  • Plan — Start, Grow or Pro subscription tier (plus Trial and Enterprise). See Plans & pricing.
  • Problem — check-in result: the ticket scanned successfully but something is wrong (e.g. wrong event, VIP mismatch). See Check-in.
  • Pro — top published plan: £99/month + £0.35 per ticket; 10 seats. See Plans & pricing.
  • Published — an event that is live on its public page. See Event lifecycle.

R​

  • Recount — post-event settlement comparing how many tickets were sold against how many people were admitted at the door. See Analytics & reports.
  • Referral partner — promotes your events; conversions tracked by the platform. See Referral partners.
  • Refunded — ticket status: the purchase was reversed and the ticket is no longer valid. See Issue a refund.

S​

  • Sales closed — an event past its sales window; tickets can no longer be purchased. See Sales window.
  • Seat — a standing team member (Owner/Manager/Team). Door staff do not count as seats. See Team & access.
  • Start — free plan: £0/month + £0.60 per ticket; 1 seat. See Plans & pricing.

T​

  • Team — the limited-access role below Manager. See Roles & permissions.
  • Ticket — the proof of purchase. Belongs to one order, assigned to one attendee. Each ticket carries a unique QR code. See Orders & attendees.
  • Ticket type — a priced ticket category on an event (e.g. General Admission, Early Bird). See Ticketing & pricing.
  • Trial — 30-day free evaluation period, no card required. See Trial.

Terms defined inline​

These terms appear across the docs but are best understood in context rather than as standalone definitions:

  • Covers — a reference to a person (buyer) who attended an event, used in reports. See Analytics & reports.
  • QR code — unique scan code on each ticket for door check-in. See Tickets & QR codes.

More: Glossary overview · The TimbaTicket dictionary

Was this article helpful?