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Walkthrough — sell your first ticket

This walkthrough takes you from a published event to your first paid ticket. By the end you'll have an order in Orders and a QR ticket in the buyer's inbox.

Before you start​

You need an event that is published (not draft/pending). If you don't have one yet, see Organiser getting started.

Steps​

  1. Open your event's public page. Share the link from the event's Share tab (there are ready-made share links and images). Buyers land on the event page with your branding.
  2. Pick a ticket type. The buyer chooses a type (e.g. General Admission) and a quantity. The quantity is capped at the event's remaining capacity.
  3. Enter a discount code (optional). The checkout has a code box; codes are validated live against the event.
  4. Fill the checkout form. Name, email and phone. The price shown depends on the event's fee policy (absorbed: exactly the ticket price; passed through: ticket price + per-ticket fee).
  5. Pay. Checkout processes the payment through Square.
  6. Confirmation. The buyer lands on Booking Confirmed and the confirmation with the QR ticket is emailed to them.

After the sale​

  • The order appears in the event's Orders tab.
  • The attendee appears in Attendees, and attendance/analytics update.

Verify​

Open Orders in the dashboard and confirm the new order (email, tickets, amount).

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