Invite a team member

You can add people to your organisation so they can help manage your events. Each person is assigned a role that controls what they can see and do.

Roles

Role	Can do	Cannot do
Owner	Everything — billing, settings, team management, event creation, publishing, refunds	—
Manager	Create and edit events, manage orders, issue refunds, manage door staff, view analytics	Change billing, manage team, access settings
Team	View orders, check in attendees, manage guest lists	Create events, publish, refund, access settings

See Roles & permissions for the full breakdown.

How to invite someone

1. Go to Settings in the main navigation
2. Find the Team section
3. Click Invite Member
4. Enter their email address
5. Choose their role (Owner, Manager, or Team)
6. Click Send Invite

The person will receive an email with a link to set their password and join your organisation.

note

The invited person does not need a TimbaTicket account already. The invite email includes a link to create one.

What happens after the invite

• The invite appears as Pending until the person clicks the link and sets their password
• Once they accept, they appear as an active member in the Team section
• They can immediately log in and access the features their role allows

Managing members

From the Team section in Settings, you can:

• Change a member's role — click the role dropdown next to their name
• Remove a member — click the remove button and confirm. They will lose access immediately

caution

Removing a member does not cancel any pending invites. If you invited someone and then removed them before they accepted, the invite link becomes invalid.

Event-level access (collaboration)

If your events involve multiple organisations (e.g. co-promoters), you can use the Collaboration feature to grant event-level access to people from other organisations. This is separate from organisation-level team membership.

See the Team tab of any event for collaboration settings.