5 docs tagged with "door"

Check people in at the door from your phone by scanning the QR on their ticket email, or searching for the attendee; owners and managers can overrule a failed scan.

What to actually do when a scan comes back Already Used, Refunded, Problem, or won't let you override it. Step-by-step responses for each real scenario at the door.

Build guest lists per event for invited guests who aren't in the ticket system; door staff use the guest list alongside scanning at the door.

When a ticket's QR code won't scan at the door, the cause is almost always the camera or the image quality, not the ticket itself. Here is how to tell the difference and fix it.

Check in your first guest: open the event's Check-in screen, scan the QR on the ticket email or find the attendee, and admit them — with the Owner/Manager override for scan failures.