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2 docs tagged with "QR code"

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QR code won't scan

When a ticket's QR code won't scan at the door, the cause is almost always the camera or the image quality, not the ticket itself. Here is how to tell the difference and fix it.

Ticket result states

When a QR code is scanned at the door, the check-in app returns one of several states. Understanding each state helps you handle every scenario at the door.