Account & Settings
The account and settings surface: branding and organisation settings, and your relationship with TimbaTicket as a platform.
The account and settings surface: branding and organisation settings, and your relationship with TimbaTicket as a platform.
Track sales and attendance in the dashboard and download sales, financial, attendee and customer reports.
Checking guests in at the door from a phone: the check-in walkthrough and the states a ticket moves through when it is scanned.
See and manage your customer relationships — the CRM, and the referral partners who bring you new customers.
The public API and webhooks are on the roadmap; this landing explains what is coming — no fake docs.
Everything about events: creating one, the draft to published and pending-approval lifecycle, the public event page and the booking confirmation.
Buying tickets, getting your QR codes, requesting refunds, and contacting the organiser — everything you need as an event attendee.
New to TimbaTicket? Start here — what the platform is, the supported browsers and devices, and the fastest path from account to a sold ticket.
Plain-language definitions of the words TimbaTicket uses, so every article reads the same for everyone.
The people behind your tickets: orders and attendees, guest lists alongside the ticket system, and how refunds work.
How money moves: connecting Square, the platform fee and absorb-vs-pass-through, plan prices and the 30-day trial.
What changed in the platform — new features, fixes and anything you need to do differently — in plain language for organisers and attendees.
How access works inside an organisation: Owner, Manager and Team roles and permissions, plus collaboration between organisations.
How ticket types and prices work, plus discount codes per event — pricing on your terms for every event you run.
Symptom-first fixes for the most common problems, and where to go when the checklist does not cover it.